Refund policy


At PUNT, every footbag is carefully inspected before shipment to ensure consistent quality and performance. Due to the nature of our products and limited production runs, all sales are final.

Returns & Refunds

We do not accept:

  • Returns
  • Exchanges
  • Refund requests for used products
  • Refunds for normal wear, break-in, or personal preference

Please review your order carefully before purchasing.

Manufacturer Defects

If your product arrives with a verified manufacturing defect or quality issue, you may be eligible for a replacement or store compensation at our discretion.

Examples may include:

  • Significant stitching failure upon arrival
  • Incorrect product received
  • Major structural defects affecting usability

Cosmetic variation, normal softening/break-in, and wear from use are not considered defects.

Replacement Eligibility

To request a replacement review, contact us within 7 days of delivery with:

  • Your order number
  • Clear photos of the issue
  • A brief description of the problem

If approved, PUNT may:

  • Send a replacement product
  • Offer store credit
  • Provide partial compensation

In most approved cases, customers will not be required to return the original product.

Additional Notes

PUNT reserves the right to deny claims that appear fraudulent, abusive, or inconsistent with normal product use.

By purchasing from PUNT, you agree to the terms outlined in this policy.